GTCT

General

No liability is accepted for the accuracy, completeness or timeliness of the data provided. The entirety of the business relationship is subject solely to the Stiegelmar GTC in the most recent version. Without exception, any and all supplementary agreements or side agreements deviating from these terms and conditions must be transmitted and accepted by both parties in writing. Oral side agreements or deviations are explicitly excluded.

Legal foundation

All business transactions are subject to Austrian law. The place of competent jurisdiction is Neusiedl/ See, Austria.

Price and conditions of payment

As a rule all prices are denominated in euro ex works for the consumer, including all Austrian taxes and charges. Glass and packaging are included as well as the Austrian disposal charges for bottles and cartons. Payment for our goods is due in advance, i.e. you receive from us a pro forma invoice with the bank details necessary. We will ship the goods once receipt of the invoice amount or the transfer to our bank account stated has been confirmed. Gols is the place of performance.

We reserve the right to change prices due to changes in duties, import and export fees, tolls and fuel surcharges, etc. that may be incurred additionally.

In the event of payment delays we compute 12% p.a. default interest from the date payment is due. Dunning charges will be billed for reminders issued after the invoice is due. If these are not paid then an additional handling charge of EUR 5.00 per invoice will be added to the amount due.

Offers

All offers are without obligation and as long as the goods are available.

Shipping

The current shipping costs (incl. VAT) per carton total:

 Austria:
3-bottle carton € 7.50
6-bottle carton € 7.50
12-bottle carton € 9.80

Purchases of € 500.00 or more will be delivered in Austria free of charge.

 For larger deliveries please ask us for an offer.
Please enquire first for deliveries to other countries. The orderer must assure compliance with the provisions of the respective country to which the wine is imported.

If delivery of goods fails due to inability to reach you, you will be charged for any costs incurred for return transport.

Please also note our suppliers listed!

 Contract conclusion

The presentation of the on-line product summary does not constitute a binding offer; rather it is a non-binding on-line catalogue. By clicking the button “Send order” you deliver a binding order for the goods contained in the order form.

As soon as we have received it your order will be processed, checked, possible corrections will be made in vintages and transport costs and sold-out items deleted!

If more substantial changes in your order are necessary you will receive an offer from us, which you may accept or reject. If you accept the offer it will be processed as a normal order based on the pro forma invoice.

I.e. you receive from us, after order or acceptance, a pro forma invoice, simultaneously creating the sales agreement, sent to you via e-mail, mail or telefacsimile. If the final amount stated in this invoice is not credited to our account within 14 days your claim to the goods ordered lapses and the sales agreement expires. That means you must place the order again!

Retention of title

The goods remain our property until full payment of all claims and ancillary claims. In the event of breach of contract we are entitled to demand return of the goods. The orderer is entitled to resell the goods in ordinary business. This does not apply should the customer be in default of a payment obligation to us.

Complaints, Exchange

The goods are to be examined immediately upon receipt, i.e. bottle damage must be confirmed by the freight forwarder. You may return the goods without reasons at your own cost and risk within 8 days by return shipment. After this period goods can be exchanged without reasons during the normal business hours of Weingut Stiegelmar in Gols. Problems arising due to defective cork are not the responsibility of the vineyard. An exchange of defective bottles will only be performed under the following conditions: the defective bottle(s) are sealed again with the bad cork and returned to Weingut Stiegelmar in Gols.

Place of competent jurisdiction

The place of competent jurisdiction is Neusiedl/See.